Choosing a visa is one of the biggest decisions a family makes, and the system does not make it easy to understand. I have been doing this since 2003, and I still spend most of a first meeting listening.

I explain your options in plain English rather than in legislation, because nobody can decide on something they do not understand. If a pathway is not realistic for you, I will tell you early, while it can still save you time and money.

Some cases are straightforward and some are not. The complicated ones are the reason I am still doing this after twenty-three years, and they are the ones I most want to hear about.

And you will hear back from me, not from an assistant. That is the thing clients mention most.

Everything here can be verified against a public register. None of it is a claim about what will happen in your case.

Jenny Satya Graha has practised as a Registered Migration Agent since 2003. She is a member of the Migration Institute of Australia, and her registration number is MARN 0429372. Look it up on the public register. Do that for any agent you speak to, including her.

Her work spans skilled and employer sponsored visas, partner and family, parent and child, Resident Return Visas, student and visitor visas, citizenship and skills assessments, and business and investment matters. Refusals and complicated histories are welcome here rather than a reason to be turned away.

Much of that work has been with Melbourne’s Indonesian-Australian families, over more than twenty years. You deal with her from the first conversation to the decision, and she will tell you plainly when a case has little prospect.